Serta Heated Mattress Pad Cal King Size - Electric Mattress Pad, 10 Heat Setting Controller, Auto Shut Off Timer, Deep Elastic Pocket, Up to 17" Mattress, ETL Certified, Machine Wash, Cal King, White

• Top: 85 Gsm Microfiber; Filling: Light Bonded Polyfill; Bottom: 40gsm Non-woven Fabric, 15" Poly Skirt
• Serta - Rest easy with a brand you can trust. Serta’s heated mattress pad is ETL certified and independently tested to meet the highest safety standards. With decades of experience and hands on expertise, Serta is a true champion of comfort for all
• MATTRESS PROTECTOR - Serta soft microfiber electric mattress pad cal king can protect your bed from unwanted spills and pet accidents and always keep your mattress clean and fresh. Fits most premium mattresses, up to 17" thickness.
• DUAL ZONE TEMPERATURE - Queen and larger sizes come with dual zone temperature capability and queen and king size heated mattress pad with dual control function to conviniently adjust each bed side independently based on everyone's personal comfort
• AUTO SHUT-OFF - Features smart technology to keep your bed warm, equipped with 10 heat settings. And a 1-12 hour auto shut off safety timer. That you can set in 1 hour increments up to 12 hours max and conveniently machine washable
• SIZE - 1 Heated Mattress Pad: 72"W x 84"L plus 15"D with all elastic to fit 17" thick mattress; power cord is 6ft; DO NOT LEAVE CONTROLLER COVERED WHEN IN USED TO AVOID OVERHEATING

We currently ship throughout the continental United States. If you're interested in international shipping, please contact us for details. Our shipping partners include USPS, UPS, and FedEx. Delivery to USA typically takes between 7-11 business days. Business days are Monday to Friday, 9:00 AM to 5:00 PM PST. Orders placed after 5:00 PM PST will be handled on the following business day.

Once your order ships, tracking information will be sent directly to your email. Please ensure someone is available at your delivery address to receive the package. For any shipping inquiries or to check your order status, email us at support@retrosmarket.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@retrosmarket.com. 

If your return is accepted, we’ll send you a return instruction, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  support@retrosmarket.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@retrosmarket.com