Arlo Essential Wired Video Doorbell - HD Video, 180° View, Night Vision, 2 Way Audio, DIY Installation (wiring required), Security Camera, Doorbell Camera, Home Security Cameras, White - AVD1001

• Important installation requirements - Wired doorbell and doorbell chime requires existing electrical wiring with voltage between 16V AC and 24V AC and a 10VA .Digital Zoom: 12x
• See more at your front door - Arlo's security front door camera and door security devices lets you see a person from head to toe or a package on the ground with 180-degree view.
• Get a clearer picture - HD with HDR quality footage from your video door camera ensures you see the details on your devices even in low light or bright conditions.
• Respond quickly - Hear and speak to visitors through your Arlo cameras for home security and apartment security with clear two way audio or respond with pre-recorded quick reply messages.
• Smarter alerts, quicker action - With an Arlo Secure plan, receive smarter notifications for people, vehicles, packages, and animals so you can react quickly, right from your phone’s lock screen.
• Never miss a moment - See what triggered a motion before anyone tries to ring doorbell. With Arlo Foresight, the security camera captures video prior to every motion-triggered video recording so you don't miss out.
• Feel more secure seeing the complete picture - See who's there even at night with night vision from the security camera system to help you get a clear picture of who's at the door even when it's dark.

We currently ship throughout the continental United States. If you're interested in international shipping, please contact us for details. Our shipping partners include USPS, UPS, and FedEx. Delivery to USA typically takes between 7-11 business days. Business days are Monday to Friday, 9:00 AM to 5:00 PM PST. Orders placed after 5:00 PM PST will be handled on the following business day.

Once your order ships, tracking information will be sent directly to your email. Please ensure someone is available at your delivery address to receive the package. For any shipping inquiries or to check your order status, email us at support@retrosmarket.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@retrosmarket.com. 

If your return is accepted, we’ll send you a return instruction, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  support@retrosmarket.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@retrosmarket.com