Anker 325 Power Bank (PowerCore Essential 20K), 20000mAh Battery with High-Speed PowerIQ Technology for iPhone Series, Samsung Galaxy, and More (USB-C Input Only, 2)

• Ultra-High Cell Capacity: The massive 20,000mAh cell capacity provides more than 5 charges for iPhone XS, almost 5 full charges for Samsung Galaxy S10, more than 4 charges for iPhone 11, and over 2 and a half charges for iPad mini 5.
• Advanced Charging Technology: Anker's exclusive PowerIQ and VoltageBoost technology combine to deliver an optimized charge to your devices, while the trickle-charging mode is the best way to charge low-power accessories.
• Simultaneous Charging: Twin USB ports allow you to charge two devices at the same time. The USB-C port cannot charge other devices.
• Versatile Recharging: With both a USB-C and Micro USB input port, you have more options over how you recharge. Recharging PowerCore with a 10W charger will take approximately 10.5 hours, while recharging with a 5W charger will take approximately 20 hours.
• What You Get: Anker 325 Power Bank (PowerCore 20K), Micro USB cable, travel pouch, welcome guide, our worry-free 18-month warranty, and friendly customer service. (USB-C cable, Lightning cable, and wall charger not included).

We currently ship throughout the continental United States. If you're interested in international shipping, please contact us for details. Our shipping partners include USPS, UPS, and FedEx. Delivery to USA typically takes between 7-11 business days. Business days are Monday to Friday, 9:00 AM to 5:00 PM PST. Orders placed after 5:00 PM PST will be handled on the following business day.

Once your order ships, tracking information will be sent directly to your email. Please ensure someone is available at your delivery address to receive the package. For any shipping inquiries or to check your order status, email us at support@retrosmarket.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@retrosmarket.com. 

If your return is accepted, we’ll send you a return instruction, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  support@retrosmarket.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@retrosmarket.com